Solutions · Plumbing
AI receptionist for plumbers
Burst pipes don't wait for business hours, and neither do your customers. Chipmo AI is designed to answer every call, day or night, while you're under a sink or in a crawl space, writes down the problem, books the job, and gives your approved range for simple fixes like a running toilet or faucet swap. Flooding or a gas smell? It is designed to reach you or your backup right away.
Where plumbing calls slip away
- Your hands are full. You can't answer with a wrench in one hand and a flashlight in your teeth, and the caller on the other end won't leave a voicemail. They call the next plumber on the list.
- Emergencies come at night. A water heater that lets go at 11 PM is a real job, but only if someone picks up. Voicemail turns it into somebody else's call-out.
- Small jobs eat your phone time. "How much to fix a running toilet?" is a two-minute answer you give ten times a week. Each one pulls you off the job in front of you.
- Notes get lost. The address, the gate code and the "it's the upstairs bathroom" detail end up on a receipt in the truck, if they get written down at all.
- Phone tag kills momentum. By the time you've traded three voicemails about a slow drain, the homeowner has found someone else.
What your callers hear
A caller says…
"My kitchen faucet's been dripping for a week. Can someone swap it out?"
Chipmo AI…
Confirms the address, asks whether they already have the new faucet, gives your approved range for a standard faucet replacement, and books the first open slot on your calendar.
A caller says…
"There's water coming through my ceiling and I can't find the shut-off."
Chipmo AI…
Treats it as urgent, tells the caller where main shut-offs are usually found, and is designed to send the call to you or your on-call backup right away with the address and a short summary.
A caller says…
"We're redoing the master bath and want the plumbing moved. What would that run?"
Chipmo AI…
Explains that remodel work needs a site visit, takes the details (and, once texting is switched on, photos by text if the caller agrees), and flags it to you as a complex job so you can call back ready.
Example calls, written to show how it works. Your rules decide the real answers.
Urgent plumbing calls go to a person
Active leaks or flooding, sewage backing up, no water to the home, and anything involving a gas smell are handled by a setup that is designed to send urgent calls to you or your backup right away; if anyone may be in danger, callers are told to call 911 (or the gas company). For a gas smell, the caller is told to leave the home and call 911 or the gas company's emergency line first. How urgent calls work
Simple jobs and complex jobs
You decide where the line is. Here's an example of how a plumbing shop might set it up:
Simple: quote your range, then book
- Running toilet repair: $X–$Y
- Standard faucet replacement: $X–$Y
- Garbage disposal swap: $X–$Y
- Drain clearing, single fixture: $X–$Y
Complex: flag to you
- Water heater replacement or install
- Repiping or slab leaks
- Bathroom or kitchen remodels
- Sewer line problems
Illustrative only. You set the real job types and price ranges in writing before anything goes live.
Services plumbers use most
Day-or-night call answering, approved range quotes, urgent call routing and missed-call text-back. Compare what's in each plan on the pricing page.
Plumbing questions
Can Chipmo AI handle a flooding call at 2 AM?
Will it quote a water heater replacement?
Can it tell a gas leak from a regular call?
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Let Chipmo grab the phone.
Start a 30-day pilot. You'll see a running count of calls caught and jobs booked, and at day 30 we review the numbers together.
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